Refund Policy

At Name My Baby, we want you to be completely satisfied with your subscription. If you are not satisfied with our services, we offer a 30-day refund policy for all new subscriptions.

1. Eligibility for Refund

1.1. New Subscriptions: This refund policy applies to new memberships only. Renewals of existing subscriptions are not eligible for refunds. 1.2. 30-Day Window: To be eligible for a refund, you must request a refund within 30 days of your initial subscription purchase date.

2. How to Request a Refund

2.1. Contact Us: To request a refund, please contact our customer support team at contact@namemybaby.io within the 30-day refund window. 2.2. Provide Information: Please provide your name, email address, and subscription details when requesting a refund. We may also ask for feedback on why you are requesting a refund to help us improve our services.

3. Processing Refunds

3.1. Refund Amount: Refunds will be issued for the full amount paid for the subscription. 3.2. Method of Refund: Refunds will be issued to the original payment method used for the subscription purchase. 3.3. Processing Time: Please allow up to 5-10 business days for the refund to be processed and reflected in your account.

4. Exceptions

4.1. Renewals: Renewals of existing subscriptions are not eligible for refunds, even if requested within the 30-day window. 4.2. Abuse of Refund Policy: We reserve the right to deny refunds to users who abuse this refund policy, such as by repeatedly subscribing and requesting refunds.

5. Contact Us

If you have any questions or concerns about our refund policy, please contact our customer support team at contact@namemybaby.io.

By subscribing to Name My Baby, you agree to abide by this refund policy. If you do not agree to this refund policy, please do not purchase a subscription.

At Name My Baby, we want you to be completely satisfied with your purchase. If you are not satisfied with our services, we offer a 30-day refund policy for all one-off payments.

1. Eligibility for Refund

1.1. One-Off Payments: This refund policy applies to one-off payments only. Subscriptions with recurring payments or renewals are not eligible for refunds. 1.2. 30-Day Window: To be eligible for a refund, you must request a refund within 30 days of your initial payment.

2. How to Request a Refund

2.1. Contact Us: To request a refund, please contact our customer support team at contact@namemybaby.io within the 30-day refund window. 2.2. Provide Information: Please provide your name, email address, and payment details when requesting a refund. We may also ask for feedback on why you are requesting a refund to help us improve our services.

3. Processing Refunds

3.1. Refund Amount: Refunds will be issued for the full amount paid for the service. 3.2. Method of Refund: Refunds will be issued to the original payment method used for the purchase. 3.3. Processing Time: Please allow up to 5-10 business days for the refund to be processed and reflected in your account.

4. Exceptions

4.1. Abuse of Refund Policy: We reserve the right to deny refunds to users who abuse this refund policy, such as by repeatedly purchasing and requesting refunds.

5. Contact Us

If you have any questions or concerns about our refund policy, please contact our customer support team at contact@namemybaby.io.

By purchasing from Name My Baby, you agree to abide by this refund policy. If you do not agree to this refund policy, please do not make a purchase.